Humidifer
Top questions about Humidifier
YO- 是什么类型的加湿器M2？
哟-M2 是一款蒸汽加湿器，通过加热蒸发技术，提供更健康、更洁净的雾气——经过 212℉ 高温杀菌后，通过高低压风道冷却至 122℉，输出纯净的暖雾，适合鼻炎、呼吸道敏感人群使用。
What is the ideal room size for the YO-M2?
Y&O steam humidifier is suitable for different scenarios such as living room, baby room, classroom, etc. The maximum applicable area is 1,000 square feet.
What is YO-M2 One’s voltage and power usage?
这款蒸汽加湿器无需过滤器。无过滤器设计让您无需像其他加湿器那样担心更换过滤器。
What are the weight and dimensions of YO-M2?
Y&O steam humidifier is suitable for different scenarios such as living room, baby room, classroom, etc. The maximum applicable area is 1,000 square feet.
Does it need extra filter?
YO-M2 One uses AC220V, 50/60Hz voltage at 350W-1000W.
Is it OK to put essential oils into the water tank?
本加湿器不可与精油一起使用，因此不可将精油放入水箱，否则可能会堵塞机器，造成机器故障。
Does it auto shut off when out of water? Can I leave it on overnight without worrying it will just burn dry?
当加湿器缺水时，它会自动关闭并显示“1111”，所以不必担心它会被烧干。
我的 YO- 上的按钮有什么用处M2.加湿器有什么作用？
The top of the YO-M2 has a main panel with 5 buttons on it.
From left to right they are: Timer, Mist, Power, Auto Humidify, and Safety Lock.
The Timer button can be used to set the run time of the humidification. Press the button to cycle to the next duration level.
Level 1: 1 hour
Level 2: 2 hours
Level 3: 4 hours
For each button, you can press to cycle through different levels or settings.
The Mist button can be used to adjust the humidity emitted by the YO-M2. Press the button to cycle to the next intensity level.
Level 1: Low Mist
Level 2: Medium Mist
Level 3: High Mist
The Power button can be used to turn the humidifier on and off. When it detects that there is no water in the humidifier, it will automatically shut down.
The Auto Humidify button can be used to adjust the humidity emitted by the YO-M2. Press the button to cycle to the next humidification level.
Level 1: 50%
Level 2: 60%
Level 3: 70%
The Safety Lock button can be used to lock the humidifier. Press and hold the safety lock button until the indicator light turns red.
Press and hold the safety lock button again to unlock.
How to use videos
Humidifier Problems FAQs
加湿器显示屏为什么显示“1111”以及这是什么意思？
加湿器缺水或水位低时显示“1111”，请尝试按以下步骤解决：
1.首先拔掉电源线。
2.加水并插入水箱。
3.重新插入电源线。
4.按电源按钮，查看加湿器是否可以正常开启。
加湿器一直显示Lo%，这是什么意思？
Codes displayed on the display:
Lo%: Indoor humidity is lower than 30%
Hi%: Indoor humidity is higher than 80%
1111: The machine is short of water
There is brown substance on the heating plate, what should I do?
Caring for the heater plateIn case of scale, please clean it with a soft sponge dipped with neutral detergent, rinse and wipe dry. Otherwise, the scale will stick on the heater, resulting in machine fault. If the water inlet is blocked by scale, the machine will not work properly.
If it is difficult to remove the scale, citric acid can be used by the following method:
① Fill in enough water to cover the heater, and boil the water by directly pressing the power button with the upper lid open.
② Add 20-30 g of citric acid after the water boils.
③ Turn off the power and leave it for about 2 hours.
④ Pour out boiled water, scrub with sponge, and then rinse thoroughly with clean water. If the heater is not thoroughly flushed, a peculiar smell may be emitted during humidification.
为什么加湿器上的湿度显示与房间温度计上的湿度显示不同？
通常情况下，外置湿度计与机器内置湿度计的显示会有偏差。
加湿器内置湿度传感器位于机器底部，而蒸汽会向外向上扩散。当蒸汽沉降到底部时，部分蒸汽已经蒸发。因此，机器检测到的湿度可能低于外部湿度计的测量值。在这种情况下，请以外部湿度计的指示湿度为准。
Why is there black substance on the heating plate of the humidifier, and why has the water turned black?
this is the peeling of the protective layer of the heater plate. The heater plate will initially have a protective coating, and the coating may slowly peel off after multiple use. This will not affect the use and humidification effect.
How should I clean my YO-M2?
It is suggested to clean the humidifier with citric acid regularly. Here is the cleaning steps for your reference:
1. Add 20g of citric acid to the heater plate.
2. Add water to cover the scale.
3. Turn on the machine and heat for 10-15 minutes, and then turn off the machine and let it stand for 20-30 minutes.
4. Pour out the original water, and rinse the heater plate again with clean water, then pour it out, and wipe the inside of the body to sure no any remaining scale. (Note: When pouring water during the cleaning process, avoid the direction of the front display screen and buttons).
What should I do if the machine is leaking water?
请联系我们的 售后团队 并提供照片或视频进行核实。我们将协助您解决问题。
I set the humidity to automatic, but the machine still works after reaching the set humidity. The humidity is too high, how can I control it?
当设定自动湿度为 50% 时，系统会自动调节雾量，以达到并维持预设的湿度水平。蒸汽加湿器的工作原理如下：当您选择 50% 的湿度时，加湿器会先以高雾量运行，当湿度达到 50% 时，加湿器将以低雾量运行，以维持预设的 50% 湿度。如此循环，加湿器持续运行并产生温暖的雾气。
如果感觉湿度过高，建议使用低档位或定时设置，或者达到所需湿度后关闭机器。关闭机器后，室内湿度仍可维持一段时间。
为什么我的加湿器盖子腐蚀损坏了？
对于盖子的损坏，我们初步认为是水质问题或者偶尔出现PC水解现象导致的。
请确认以下信息并联系售后团队
1. 您使用过哪种水？
2. 除了水以外还添加了什么物质吗？
3. 加湿器清洗过吗？如果清洗过，用了什么清洁剂？
My humidifier won't turn on after using it for a while. How can I solve this problem?
Please confirm the following information and contact the after-sales team
1. Please check if the power cord is detached from the socket or the machine connector.
2. Please try a different socket.
3. Have you tried cleaning the scale with citric acid? It may be that somewhere is blocked by scale, causing the machine to fail to start.
4. If it still does not work, please send us a video so that we can check it more clearly.
规格及使用指南
YO-M2 Steam Humidifier
Humidifier FAQs
My humidifier makes a boiling sound. Is this normal?
这个声音是水沸腾时产生的气泡破裂时发出的声音。由于本产品是通过沸水进行加湿的，因此在工作过程中会发出间歇性的声音，但这是正常现象，您可以放心使用。
I received a used product, what should I do with it?
请联系我们的 客户服务团队 并提供您的订单号。我们将协助您解决问题。
I received a damaged product, what should I do?
请联系我们的 客户服务团队 并提供您的订单号。我们将协助您解决问题。
Why isn't the humidifier producing steam?
水可能还没烧开。水烧开通常需要10分钟左右。或者，根据室温、湿度、光线和背景颜色，蒸汽可能难以看到。
Why might there be rust-like spots or rough material attached to the humidifier heater?
热水中可能会漂浮薄膜状物质，内容器内壁可能会附着锈迹（水垢）或粗糙物质。这些是由水的成分（矿物质、金属离子等）引起的，而非内容器本身的变色或腐蚀。这可能会导致加湿器沸腾声增大或产生异味，因此请定期（每1至2个月）用柠檬酸清洗。